Cancellation Policy

COVID-19 Policy

Cancellations due to COVID-19 are subject to our normal Terms and Conditions.

Weather Policy

Temptation Sailing Pty Ltd reserves the right to cancel tours due to inclement weather. We are constantly monitoring the weather forecast and will contact all bookings with as much advance notice as possible if the weather conditions do not permit us to run tours safely. Please note – due to the potential inaccuracies of forecasting and unpredictable nature of the weather, our tours may not be cancelled until immediately before departures in some situations. We strive to avoid this wherever possible however in some situations it cannot be helped.

Bookings cancelled due to inclement weather conditions will result in a full refund or rescheduling of the booking.

If you wish to cancel your booking due to inclement weather before we make the call, our Cancellation Policy will apply.

Private Charters

Cancellations or rescheduling made less than 2 months prior to the cruise will forfeit their deposit. If cancellations are made less than 7 days prior to the scheduled departure date or failure to show, the full cruise amount will be charged, sorry no reschedule.

Public Cruises

Bookings of 5 or less passengers – If cancellations are made less than 24 hrs prior to scheduled departure date or failure to show, sorry no refund or reschedule.

Bookings of 6 or more passengers – cancellations within 24hrs-7 days of departure date are charged at $10.00 per person. If cancellations are made less than 24 hrs prior to the scheduled departure date or failure to show, sorry no refund or reschedule.

Dolphin Swim and Watch Cruises

Bookings of 5 or less passengers – If cancellations are made less than 24 hrs prior to scheduled departure date or failure to show, sorry no refund or reschedule.

Bookings of 6 or more passengers – cancellations within 24hrs – 7 days of departure date are charged at $50.00 per swimmer and $20.00 per watcher.

Temptation Sailing Pty Ltd reserves the right to cancel any charters due to inclement weather conditions or mechanical issues. Charter cancellations due to either inclement weather conditions or mechanical issues are offered a full refund or rescheduled charter date. Our refund policy does not cover travel or accommodation booked by the passenger. We recommend you take out travel insurance to cover unforeseen cancellations.

Minimum Numbers Policy

Temptation Sailing reserves the right to reschedule your tour if the tour does not reach minimum numbers. 

Wild Dolphin Tour: 5 Adult Swimmers or 6 Adult Watchers

Twilight Cruise: 15 Adults

Coastal Day Cruise: 20 Adults

Afternoon Tea Cruise: 15 Adults

**Please note that all Gift Vouchers are non-refundable**